Unified Communications

Empower Yourself

Why UCaaS Matters!

Unified Communications as a Service empowers users to keep ahead of the constant flow of information in real-time from any device. While the infrastructure and expertise to field this solution is expensive, Unified Scale’s utility model pricing brings this service to your enterprise at a fraction of the cost, supported by industry leading Service Level Agreements, and backed by the brightest support team in the industry. Our hosted and managed Microsoft Skype for Business platform not only allows for quicker communication and faster productivity, but combines everyday tools that users are already utilizing today: Their phones, their IM clients, and their device camera.

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IM and Presence

Instant messaging enables real-time, encrypted text communication between two or more users over the Skype for Business network. When integrated with Microsoft Exchange, these conversations are stored and accessed in order to provide communications records.

The Skype for Business Presence feature provides real-time user availability information, allowing users to display their presence status across multiple devices and applications, such as Outlook and Sharepoint, as well as the instant messaging application.

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Conference Scheduling

Skype Meetings can provide web conferencing, audio , video and the ability to schedule meetings ad-hoc or in advance directly from multiple devices.

With integration directly into outlook and exchange this allows for easy one-touch scheduling and joining of conferences.

Multi-Party HD options allow for  video conferences to feel more natural for collaboration and content sharing.

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Mobile To Enterprise

Mobile Skype for Business clients allow users to connect to the enterprise network while on the go. Available for Android, IOS, and Microsoft mobile platforms, the mobile client supports full Skype for Business functionality through the most popular mobile devices.

The Skype for Business client also supports video and voice conferencing, client-to-client or client-to-multi-client at the touch of a button. Multi-Party HD video options support high-quality video and voice conferences, enhancing collaboration and content sharing.

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Full PBX Voice

Skype for Business provides all the functions of a traditional PBX with additional features to meet current workforce demands. In addition to collaboration and communication needs, call control tasks are also covered, such as placing/receiving calls, click-to-call, voicemail, and other PBX features, all from a single interface.

Enterprise Voice capabilities enable your organization to expand and remove long-distance costs on internal calls across various geographical areas without ever hitting the public switched telephone network.

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